Period — Oct 2021 - Dec 2021
Platform — iOS, Android
Role — User research, Product design, Prototyping
Client — Personal project
Background
I got the initiative to design the Quick Aid app after I watched my mum die and couldn’t do anything to stop it. I’ve also seen several people perform ridiculous first aid procedures during emergencies, which either led to death or put the victims in critical conditions due to a lack of first aid knowledge.
Nothing is more tragic than a life lost needlessly...
First aid emergencies can happen when you least expect them, and no one should have to die because they needed first aid and didn't get it.
That’s why I designed Quick Aid.
What are the problems?
As of 2021, the 6 most popular First Aid Apps were found to be:
American Red Cross First Aid
First Aid by British Red Cross
Offline Survival Manual
St John Ambulance First Aid
British Heart Foundation Pocket CPR
Pocket First Aid & CPR from the American Heart Association
Most of the applications mentioned above share a significant limitation: their functionality is restricted to specific geographical regions. Even if one manages to bypass this constraint using a VPN, access requires either Wi-Fi or a cellular connection. This contradicts the idea of swift assistance during emergencies. Imagine being caught in a life-threatening situation without any internet service – the urgency compounds without a solution. Furthermore, consider a scenario where an emergency arises, but the app necessitates downloading a VPN first, delaying crucial aid.
Another issue common in these apps is the absence of a tailored search for specific emergencies. Users are confined to selecting from the predetermined A-Z options within the app. This oversight presents a notable flaw. What if the emergency at hand isn't among the predefined choices? The app's limitations become all too apparent.
Research
To validate some of my observations on a larger scale, I asked potential users a few questions about first aid emergencies and what they might likely do in such situations. Here are some of the data that influenced my design decisions.
With the data gotten from the research, I was able to highlight some of the features that users will most appreciate and features that users had no need for. Click here for the full results
So what can Quick Aid do?
Call for help
Call via the app with the push of a button. You’ll be put through to a local ambulance service, depending on your location. Your phone’s GPS locator will also be visible to tell them where exactly you are so they can find you fast.
Pre-loaded first aid guide
Quickly choose from one of the popular first aid emergency options or search for a step-by-step first aid emergency guide, with or without a cellular or wifi connection.
Hospital locator
Find the closest hospital to you or easily search for an already trusted hospital. Get turn by turn audio directions to that location, and also see reviews of hospitals.
